Last Updated: February 27th, 2024

This privacy policy sets out how The BOLD Corporation (“BOLD”, “we”, “us”, or “our”) collects, uses, and discloses any personal information that you give us or that we collect when you use one of our websites which we link to this privacy policy or use our Services.

At BOLD, our purpose is to elevate outdoor spaces through modern innovative lighting solutions. Purpose-built alongside our customers, our cutting-edge portfolio of products has been designed to meet the needs of the North American market and climate. BOLD is not just a brand but an expression of who we are and how we approach everything. Inspired and distinctive in our design sensibilities. Courageous in our leadership. Customer first in our design. Innovative and forward-thinking in how we tackle problems and ensure that our products are built to last. 

By using our website or Services, or by choosing to give us personal information, you consent to this Privacy Policy and the processing of your Personal Information it describes.  

If you do not agree with any terms of this Privacy Policy, please exercise the choices we describe in this Policy, or do not use the Services and do not give us any personal information.

BOLD may change this policy from time to time by updating this page. Your continued access to and/or use of our website or Services after any such changes constitutes your acceptance of, and agreement to this Privacy Policy, as revised.

Policy Summary

1.   What Personal Information we collect.

2.   What we do with the Personal Information we collect.

3.   When we Disclose Personal Information. 

4.   How we Collect Information using Technology. 

5.  Your Choices.

SECTION 1 - WHAT PERSONAL INFORMATION DO WE COLLECT?

“Personal Information” is information that may identify an individual such as a first and last name, home or other address, an email address, or a phone number or other contact information. “Personal information” does not include information that is about a corporation rather than a natural person.

We collect personal information:

In most cases, we collect your personal information directly from you. For example, when you complete a purchase through our website, you provide us with your personal information directly. We may also collect certain information passively using technology when you visit our website. For more information on this, please see “How we use cookies and collect information using technology” below.

The personal information we collect may vary depending on how you interact with us.


SECTION 2 – HOW WE USE PERSONAL INFORMATION

We use the information we collect to provide our products and Services, to understand your needs and provide you with better service, and in particular for the following reasons:

We may also anonymize, aggregate or otherwise strip any personal information or other information we collect of all personally identifying characteristics and may use or share that aggregated, anonymized data with third parties for any purpose we deem appropriate.



SECTION 3 – HOW WE DISCLOSURE PERSONAL INFORMATION

We may share personal information with third parties that help us use your personal information for the purposes described in this Privacy Policy. For example, we may share personal information with service providers that assist us with the activities described in this Privacy Policy, such as companies that help us run our website, process payments to us, or deliver our products.

Some third-party service providers, such as payment processors, may have their own relationship with you and their own privacy policies in respect to the information we are required to provide to them to process your payment, or otherwise provide their services. In these cases, you should read their privacy policies so you understand how your personal information may be handled by these service providers.

We reserve the right to transfer any personal information we have in the event of bankruptcy, or if we or any part of our business merges with or is acquired by a third party, or if any such transaction is proposed. 

We may also disclose personal information to third parties if we have reason to believe that disclosing such information is necessary to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; or (iii) to protect our rights, safety or property, or those of others.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Lastly, we may disclose personal information for other purposes which are disclosed to you, and to which you consent.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you online.

Your data is stored through Shopify’s data storage, databases and the general Shopify application.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

For more information, you should read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 – HOW WE USE COOKIES AND COLLECT INFORMATION USING TECHNOLOGY

A cookie is a small file which is placed on your computer or mobile device’s hard drive. Cookies and other  technologies can help analyze web traffic or let us know what portions of our site people visit and what features they use. We may use cookies and other technologies to collect information that helps us operate and understand the use of our website, such as your Internet Protocol ("IP") address or device ID, operating system, browser type, username, the pages of the website that you visit, the time spent on those pages, access dates and times, clicks, links used, and actions you take on our site, any errors you encounter, and general region derived from IP address.

We use cookies and other technologies to identify which portions of our website and services are being used and how they are being used. This helps us analyze data about traffic on our website, correct any errors our users encounter, and improve our website and services in order to better meet user needs. We also use this information for statistical analysis purposes.

Here is a list of some of the cookies on our website. You can review this list and choose if you want to accept cookies, or choose which cookies you want to accept.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Services.

SECTION 6 - WE MAY TRANSFER PERSONAL INFORMATION TO OTHER COUNTRIES

Personal information that we collect may be stored and processed in Canada and outside your jurisdiction of residence, in any other country in which we or our service providers maintain facilities, including in the United States, and other countries. Personal information processed and stored in another country may be subject to disclosure or access requests by the governments, courts or law enforcement or regulatory agencies in that country according to its laws.

By using our website and services or by providing us with personal information, you consent to any such transfer of information outside of your country. If you have any questions about our use of service providers outside of Canada, you may contact us using the information below.

SECTION 7 – SECURITY

To protect your personal information, we take precautions including physical, organizational and technological measures to help protect personal information from being lost, misused, or inappropriately accessed or disclosed.

Personal information may be accessed by persons within our organization, or our third-party service providers, who require such access to carry out the purposes described  in this Privacy Policy, or otherwise permitted or required by applicable law. 

Even though we have taken steps to help protect the personal information in our control, you should know that we cannot fully eliminate security risks associated with personal information. No security measures can provide absolute protection. We cannot ensure or warrant the security of any information you provide to us.

SECTION 8 - THIS WEBSITE MAY LINK TO WEBSITES WE DO NOT CONTROL

Our website may link to websites that are operated by third parties we do not control. When you click on such a link, you will be directed away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our website to visit a third-party website, this Privacy Policy and our website’s Terms of Service no longer apply. You should read the privacy policy and terms of use for each website you visit.

SECTION 9 - RETENTION OF PERSONAL INFORMATION

We retain personal information as long as necessary for the purposes we use it for. When personal information is no longer required, we will take steps to have the information deleted or destroyed.

SECTION 10  – CHILDREN

We do not intend to collect information from children. If you are under the age of majority where you reside, please do not provide us with any personal information.

SECTION 11 - ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION, YOUR RIGHTS

You may request access to your personal information that we hold and to request a correction to it if you believe it is inaccurate, subject to exceptions in the applicable law. If you would like to have access to the personal information we have about you, or if you would like to have it corrected, please contact us using the contact information provided below. In some cases, we may not be able to allow you to access certain personal information in certain circumstances, for example, if it contains personal information of other persons, or for legal reasons.

Under certain circumstances and subject to applicable data protection laws, you may also be entitled to request additional information regarding our personal information governance practices, including details regarding what personal information is collected about you, the categories of persons who have access to your information, and how long your information will be retained for. You may also be entitled to request that we cease communicating your information, or de-index any hyperlink material attached to your name that provides access to your Personal Information by a technological means.

If you have a complaint about how your personal information is processed, or if you have questions regarding how to exercise your rights or if you wish to submit a request, please contact us using the contact information provided below.

You may choose to restrict the collection or use of your personal information in the following ways:

If you choose to withdraw consent from a processing of personal information we need to provide our Services, we may no longer be able to provide those Services to you.

Please note that to help protect against fraudulent requests related to your personal information, we may ask you for information to allow us to confirm that the person making the request is you or is authorized to access your information before granting access. For example, we may require you to verify your identity before you access your personal information.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SECTION 13 - CONTACT US

If you would like to ask a question about our privacy practices, make a complaint, or exercise your privacy rights, please contact our team at support@boldpros.com